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FAQ

1. Are you a factory?

Yes, we operate a large production facility with a complete process, handling materials from the initial stage to the final product.


2. Can you produce plates in 304/201 grades?

Certainly, we are representatives of major domestic steel mills, and we can process plates in various materials, including 304 and 201.


3. Can you produce double-mirror surfaces?

Yes, we can process a variety of surfaces, including brushed, mirrored, etched, random pattern, sandblasted, cross-hatched, PVD, AFP, and more. Double-mirror surfaces are also within our capabilities, thanks to the range of equipment available in our factory.


4. How long is the lifespan of the surfaces produced using your PVD technology?

Our PVD technology is among the best in the country. We have in-house testing equipment and a research and development testing center, ensuring that flat products maintain their color for over 10 years.


5. What is your usual delivery time?

The delivery period depends on the specific quantity of your purchase, generally ranging from 4 to 6 weeks.


6. How is your packaging done?

For full-container ocean shipments, we use fumigated wooden pallets to ensure safe transportation at a lower cost. For less than container load (LCL) shipments, we recommend fumigated wooden crates for added safety, though at a relatively higher cost. For airfreight, we typically use wooden frames to ensure both safety and reduced packaging weight, thereby lowering airfreight costs. The specific packaging method can be chosen and confirmed based on your requirements.


7. What advantages do your products have compared to competitors?

SUNSONG, established in 2009, boasts 13 years of experience in the stainless steel industry. Over this period, we have accumulated extensive professional expertise, ample material reserves, processing capabilities, a fully integrated processing facility, and automated production equipment. This ensures outstanding product quality, excellent after-sales service, and high cost-effectiveness. Our long-term and stable customer relationships reflect our commitment to maintaining the value of our brand.


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